Turfgrass Horticulturalist Agronomist - Product Innovation & Support - REMOTE

Custom Simple Solutions

Position Overview
This role requires a digitally savvy, flexible Agronomist to join a dynamic team. This fully remote role is central to ensuring product quality , driving turf research , and delivering exceptional customer service to our nationwide client base. The ideal candidate will blend technical expertise in Turfgrass and soil science with a passion for leveraging digital tools to support a modern client base.

Key Responsibilities

  • Product Claims and Quality Assurance
  • Work with state regulators to clarify and potentially challenge product labeling requirements
  • Maintain research and keep diligent records to help with customer interactions, claims, and product performance
  • Monitor and test fertilizer product quality to help with claims, marketing, and responsiveness to customer feedback
  • Assist with and provide turf expertise to Investigate and resolve product complaints, documenting findings and recommending corrective actions

Turfgrass Research & Innovation

  • Design, coordinate, and analyze remote field trials to evaluate fertilizer effectiveness across diverse environments
  • Collect, interpret, and report on turfgrass data using digital tools and software, particularly office applications (Excel, Google Sheets) and reporting
  • Stay current on industry research and integrate innovative practices into product development and customer recommendations
  • Develop and implement testing procedures and protocols for new and existing products
  • Work with State Regulatory bodies to clarify product labeling and compliance for new or substantially revised products

Customer Service & Technical Support

  • Sweep product marketing verbiage to make sure claims and quality are accurately reflected

  • Serve as a primary point of contact for customer inquiries, offering science-based recommendations for fertilizer use, turf nutrition, and soil health.

  • Provide virtual training, educational materials, and technical support to customers and internal teams

  • Communicate research findings and product benefits through digital presentations, webinars, podcasts, and written reports

Required Skills & Qualifications

  • Masters degree or higher in Turfgrass, Agronomy, Horticulture, Crop Science, Soil Science, or related field

  • Minimum 3 years’ experience in agronomy, agricultural research, or technical support (turfgrass and fertilizer industry preferred)

  • Proficiency with digital business tools, data management software, and remote communication platforms

  • Strong analytical skills and ability to interpret datasets related to turf management, soil conditions, and product performance

  • Excellent written and verbal communication skills for technical and customer-facing audiences

  • Self-motivated, flexible, and capable of working independently in a fully remote environment

  • Demonstrated customer service orientation and problem-solving abilities

Preferred Qualifications

  • Turf specialization or equivalent experience with turf.
  • Experience supporting retail fertilizer product sales and customer education.
  • Prior experience with remote or distributed teams.

This role has a unique opportunity to shape the future of digital-first, growing retail fertilizer business.

Required Skills & Qualifications

  • Masters degree or higher in Turfgrass, Agronomy, Horticulture, Crop Science, Soil Science, or related field
  • Minimum 3 years’ experience in agronomy, agricultural research, or technical support (turfgrass and fertilizer industry preferred)
  • Proficiency with digital business tools, data management software, and remote communication platforms
  • Strong analytical skills and ability to interpret datasets related to turf management, soil conditions, and product performance
  • Excellent written and verbal communication skills for technical and customer-facing audiences
  • Self-motivated, flexible, and capable of working independently in a fully remote environment
  • Demonstrated customer service orientation and problem-solving abilities

Benefits

- Paid Time Off

- Paid Holidays